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Benefits of Using WhatsApp Business APK 2020 for Your Business

WhatsApp Business APK 2020: What You Need to Know

If you are a small business owner, you might have heard of WhatsApp Business, a free-to-download app that allows you to communicate with your customers and clients in a fast, simple, and secure way. WhatsApp Business is built on top of WhatsApp Messenger, the popular messaging app that has over two billion users worldwide. However, WhatsApp Business has some unique features that make it more suitable for business purposes, such as:

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  • A business profile that displays your business name, logo, description, location, hours, website, and email.

  • A catalog that showcases your products or services with images, prices, descriptions, and links.

  • Automated messages that greet your customers, provide information, or confirm orders.

  • Quick replies that let you save and reuse frequently sent messages.

  • Labels that help you organize and filter your chats by categories.

  • WhatsApp Business API that enables you to integrate with other platforms and tools.

  • WhatsApp Web or Desktop that allows you to access your account from a computer.

  • WhatsApp Business Insights that show you statistics on your messages, such as sent, delivered, read, and received.

In this article, we will show you how to download and install WhatsApp Business APK 2020, how to use it effectively, how to grow your business with it, and how to troubleshoot any issues that might arise. Let's get started!

How to Download and Install WhatsApp Business APK 2020

The first step is to download and install the app on your Android device. You can do this in two ways:

  • Download the app from the Google Play Store. This is the easiest and safest way to get the app. Just search for "WhatsApp Business" on the Play Store and tap on "Install". The app will automatically download and install on your device. You can also use this to go directly to the app page on the Play Store.

  • Download the app from a trusted source. If for some reason you cannot access the Play Store or you want to get the latest version of the app before it is available on the Play Store, you can download the app from a trusted source. However, be careful not to download any fake or malicious apps that might harm your device or compromise your data. One of the trusted sources that you can download the app from is , which offers the latest version of WhatsApp Business APK 2020. To download the app from this source, follow these steps:

  • Visit the website and search for "WhatsApp Business APK 2020".

  • Click on the download button and choose a mirror site to download the app file.

  • Once the download is complete, locate the file on your device and tap on it to install it.

  • You might need to enable the installation of apps from unknown sources on your device settings. To do this, go to Settings > Security > Unknown sources and toggle it on.

  • Follow the instructions on the screen to complete the installation.

After you have downloaded and installed the app, you need to verify your business phone number and restore your account from a backup if you have one. To do this, follow these steps:

  • Open the WhatsApp Business app and agree to the terms of service and privacy policy.

  • Enter your business phone number and tap Next. Make sure you use a phone number that is associated with your business and that you have access to.

  • You will receive a verification code via SMS or a phone call. Enter the code in the app to verify your number.

  • If you have a backup of your WhatsApp Messenger or WhatsApp Business account, you will be prompted to restore it. Tap Restore and wait for the process to finish.

  • If you don't have a backup, or you want to start fresh, tap Skip Restore.

The final step is to set your business name and build your profile. To do this, follow these steps:

  • Enter your business name and tap Next. Choose carefully, as you can only change your business name twice.

  • You will see a screen with some options to customize your profile. You can add a profile photo, a description, a location, hours, website, and email.

  • Tap on each option to edit it and tap Save when you are done.

  • You can also access these options later by tapping More options > Settings > Business settings > Profile.

Congratulations! You have successfully downloaded and installed WhatsApp Business APK 2020 and set up your account. Now you are ready to use it for your business needs.

How to Use WhatsApp Business APK 2020

Now that you have installed and set up WhatsApp Business APK 2020, you might be wondering how to use it effectively. In this section, we will show you how to create a catalog of your products or services, how to set up automated messages and quick replies, and how to manage your chats and labels.

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Step 1: Create a catalog of your products or services

A catalog is a feature that allows you to showcase your products or services with images, prices, descriptions, and links. This way, you can easily share your offerings with your customers and let them browse and order from within the app. To create a catalog, follow these steps:

  • Tap More options > Settings > Business settings > Catalog.

  • Tap Add product or service.

  • Add an image of your product or service. You can add up to 10 images per item.

  • Add a name and a price for your product or service. The name is required, but the price is optional.

  • Add a description for your product or service. This is also optional, but recommended.

  • Add a link for your product or service. This can be a link to your website, an online store, or any other platform where customers can learn more or place an order.

  • Tap Save when you are done.

  • Repeat these steps for each product or service you want to add to your catalog.

You can also edit or delete any item in your catalog by tapping on it and choosing the appropriate option. You can also share your catalog with your customers by tapping More options > Share catalog link. You can copy the link or send it via WhatsApp or any other app.

Step 2: Set up automated messages and quick replies

Automated messages are messages that are sent automatically by WhatsApp Business when certain conditions are met. For example, you can set up a greeting message that welcomes new customers when they message you for the first time, or an away message that informs them that you are not available at the moment. Quick replies are messages that you can save and reuse frequently when chatting with customers. For example, you can set up a quick reply that thanks them for their order or feedback. To set up automated messages and quick replies, follow these steps:

  • Tap More options > Settings > Business settings.

  • Tap on the option you want to set up: Greeting message, Away message, or Quick replies.

  • For greeting message and away message, you can toggle them on or off, edit the message text, and choose when to send them (always, outside of business hours, or on a custom schedule).

  • For quick replies, you can tap Add (+) to create a new quick reply, or tap on an existing one to edit or delete it. You can add a shortcut, a message, and an optional image for each quick reply.

  • To use a quick reply while chatting with a customer, type "/" and choose the shortcut from the list that appears.

By setting up automated messages and quick replies, you can save time and provide a better customer service experience.

Step 3: Manage your chats and labels

Another feature that WhatsApp Business APK 2020 offers is the ability to manage your chats and labels. Chats are the conversations you have with your customers and clients. Labels are tags that you can assign to your chats to organize and filter them by categories.


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